It has been observed that many small business owners use their personal phone numbers for business purposes as well. It may seem to be all right when you are just starting off but eventually, you are bound to face some problems. You might get calls at unexpected hours from clients on your personal number or a lot of texts and messages from random numbers. You will not even be able to differentiate which is which and it will harm the business as well. Therefore, it is best to have a separate phone number for the business. Lets take a look at some of the reasons to keep a separate phone number for the business.
1. It becomes difficult to differentiate between personal and business calls:
If you are using your personal number for business, it becomes very difficult to differentiate between personal and business calls. You might be getting personal calls from unknown numbers and so is the case for business calls. In such cases, you wouldn’t know which is which. Very often we ignore calls from unknown numbers and we couldn’t even know whether its a personal or a business call. Getting a business mobile phone number solves this problem and eliminates the guesswork. You can use your company name while answering calls on your business number which leaves a good impression on the customers as well.
2. You lose control over your life:
Using the same number for business makes it impossible to have a personal life. It is impossible to turn one-off without turning off the other. If you are having a vacation with friends or family, you will get disturbed constantly due to business calls. You can also get business-related calls at unexpected hours which can be a disturbance. Having a business number helps you get some free time for your personal life as well and lets calls go on voicemail for you to answer later. Setting a separate business number can help you manage clients better and deliver to their expectations. If your business is closed, your customers can get to know that and avoid calling on that particular day.
3. You cannot avoid automated calls:
Dealing with a business often involves interacting with automated calls. You will have a habit of dealing with automated calls. There are also chances of receiving many spam calls. All this happening on your personal phone number would be very irritating and can affect your business as well. It is good to have a business number as it helps you avoid automated calls and spam calls on your personal number. It makes life easier for you.
4. Communication capabilities can be hampered:
If your business is growing you may need to make more calls and introduce new features that can't be handled using your personal number. It will be helpful if you shift to a business number and make use of cloud phone services as they are flexible and scalable. This helps you to handle the business a lot more professionally and reduces costs as well by using a virtual phone system.
5. Impossible to control employee-customer interaction:
If your employees are using their personal numbers while dealing with customers you lose control of keeping track of the calls and business activities. Even if you have a lot of trust in your employees, letting them handle business calls using their personal numbers can lead to a lack of monitoring and inefficiency or deceit. Having a virtual phone system solves this problem and lets you have control over the calls they are making and monitor
the statistics and stuff.
6. You are exposed to numerous threats:
We live in a world where everything is greatly dependent on the Internet. Information is very valuable and faces a constant threat from hackers, pranksters, scammers, etc. It could be very risky if valuable information gets into their hands. Having a personal number exposes you to a lot more risks as a lot of personal information is stored on your phone. You can also avoid risks of phishing and other such scams by having a separate virtual phone system for your business. It keeps your personal information protected from a lot of threats.
7. You are bound to your phone number:
A lot of permissions, registration, etc is done using your personal phone number. Using the same number for both the purposes becomes inconvenient and cumbersome. Using different numbers solves this problem and using a virtual phone system you can avoid troubles while changing numbers.
There are several other reasons that make it important to have a different number for the business.
So, handle your business and personal life in a balanced manner by having different numbers for each.
So transform quickly to a business number and make your life a lot easier.