Disney Plus is a fantastic platform that allows you to watch a wide variety of content from any location. Nevertheless, like many others, the streaming platform is not without flaws. Error code 14 is one of the most prevalent issues that can cause Disney Plus to stop working. Here’s how to fix this error on your TV screen if you’ve just seen it.
Why Does Disney Plus Error Code 14 Occur?
When you can’t log in to Disney Plus because of problems like these, you’ll get error code 14.
1 – You are entering the wrong email or Password
2 – You have entered the right password but with the wrong cases
3 – An account that is not active
4 – Corrupted cookie or cache data
5 – A temporary bug with your web browser
6 – A temporary bug with your app
7 – Too many devices are logged in to your account
The Disney Plus Error Code 14 And How To Fix It (Login Issues)
Try each of these ideas one at a time until you fix one that works:
1. Double-check Your Login Details
When Disney Plus displays error code 14, the first thing you should do is double-check that you have entered the right email address and password. Instead of an invalid login notice, the streaming service will display an error in some cases. Make careful to check for the correct cases while verifying the password. This is because passwords are case-sensitive.
2. Change Password
Still, having trouble logging in? You may have forgotten or inadvertently changed your password. Fortunately, your login information may be recovered. To do so, follow these steps:
1 – Launch the Disney Plus app or go to https://disneyplus.com/ on your computer browser
2 – Navigate to the login screen/page and select the “Forgot Password” option
3 – Disney will send a password reset link to your email
4 – Use it to create a new password
Go to your PC browser or the Disney Plus app and try logging in with the new password.
3. Activate Your Account First (First-time Users)
Are you a brand-new user? Unfortunately, the Disney Plus service is not available: If your account is not active, the error 14 code may appear. As a result, activate it first by clicking on the activation link supplied to your email address once you join up.
4. Clear Cookie And Cached Data
Another typical cause of Disney+ error 14 is corrupted cookie and cached data. As a result, clearing them may be able to fix the issue. If you’re using a computer, go to your browser’s options menu and delete the browsing data (including cookies and cache). Also, delete the cache on your phone or other streaming devices if you’re using the Disney Plus app.
5. Re-install Disney Plus App
Another explanation for Disney Plus error code 14 is if the app is corrupted. It is best to uninstall and delete it in this instance. First, delete the app from your smartphone or streaming device, replacing it with a new, up-to-date app. Then, launch it when it has been installed and try streaming.
6. Sign In With Another Device
If you’re still getting the error 14, the streaming device you’re using may be the problem. Using other supported devices is an easy fix. PC web browsers, cellphones, tablets, and iPads are all examples. Smart TVs, gaming consoles, and other devices like Roku, Chromecast, Amazon Fire, and others can also be used to watch.
Do you have trouble logging into Disney Plus? Even if you have entered the correct password, there are several possible causes for this issue. Fortunately, the techniques listed above can fix you in resolving error 14 on Disney Plus, allowing you to resume your viewing. Nevertheless, if the issue persists, you can contact the Disney Plus customer service department for more assistance.