Well, HBO Max is now available on the Roku platform. After a long wait, Roku users can now watch their favorite HBO movies and series on their devices via the streaming service’s platform. Some of your choices include The Big Bang Theory and Friends, both of which are still on the air. Max Originals like The Flight Attendant are also available. Sadly, it appears that HBO Max does not always work correctly on Roku. Users may occasionally run into a variety of technical issues. These problems are discussed in detail in this guide and how to resolve the HBO Max Not Working on Roku problem completely.
How to Fix HBO Max Issues on Roku
Here is step-by-step guidance on how to resolve the HBO Max Not Working on Roku problem quickly. So without further ado, let’s get started HBO Max Roku workaround.
Restart Roku and Reboot Your Modem
Would you please restart your Roku and modem before continuing with the troubleshooting steps? Restarting your device should fix any issues caused by a bad network connection.
Take your Roku streaming stick out of the packaging and place it on a flat surface. Reinstall it afterward to make a clean start.
Alternatively, you can restart your system by going to Settings System and selecting Restart system from there.
Update Roku or Upgrade Your Device
Only Roku 9.3 and up are compatible with the HBO Max app. For this reason, you will have to upgrade your Roku if you are still using a previous model, such as the Roku 2500. In addition, HBO Max will not run smoothly on any Roku device that has not received the most recent software updates.
On the Roku remote, hit the Home button; you can access the Settings menu and perform an update. To check if any new updates, click System Update.
Contact Roku support if you can’t watch HBO Max on your Roku device running OS 9.4.0 or higher.
Disable Your VPN
It would help to watch HBO Max on Roku if you were a resident of the United States or a U.S. territory. Additionally, you must make use of a genuine Internet Protocol (IP) address. If you’re trying to hide your IP address with a VPN, you’ll get an error message. Instead, try disabling your virtual private network (VPN) and seeing if HBO Max is available on Roku.
Re-Add the Channel
Uninstalling and reinstalling the HBO Max app fixes many HBO Max Roku not working issues.
1. Firstly, hit the Home button on your Roku remote to get started.
2. Go to the Channel Store and start searching for channels to watch.
3. Press the OK button on your remote to select HBO Max once you’ve located it.
4. Finally, click Remove channel and then OK to finish the procedure.
The following workaround has been confirmed to be effective by other users.
1. Download the HBO Max app to your smartphone and launch it. Next, go to Settings > Devices and log off every device.
2. Reboot the Roku by unplugging the HBO Max.
3. Restart your Roku device and then reinstall HBO Max.
All of your devices must be signed out, as your old HBO login information may still be stored on Roku. There will be no access to the brand-new HBO Max channel as a result.
HBO subscriptions can be canceled at any time. After that, restart your Roku by uninstalling HBO and reinstalling it. Then, repeat these steps to re-add the HBO Max channel after you’ve completed them.
Find the movie you want to watch using the search feature rather than the home screen. Then, start listening to the song that came up in the search results.
There are some disadvantages to using this workaround. With just four controls, you can go back and forth in time by seven seconds. In addition, the HBO Max menu and closed captioning are absent from this show.
Also, go through the choices slowly. Now, take at least 2 or 3 seconds to complete an action before making a choice. This simple workaround, according to many users, helped them avoid frequent system crashes.
Clear the Cache
1. Go to your Homescreen.
2. Navigate to the HBO Max channel.
3. Finally, remove the channel. To do so, use your remote to select Remove channel and then press the asterisk button.
4. To clear the cache, restart your Roku device.
HBO Max and Roku 3500x Devices
Many Roku 3500x Roku stick users have reported being unable to watch HBO Max on their gadgets. It is due to HBO Max tends to have trouble loading the content before abruptly ceasing to function and returning you to the home screen.
More RAM and CPU power are needed to run the HBO Max app on the Roku 3500x. Therefore, upgrading your Roku device is highly recommended if you’re still using an older model.
It means that an older Roku device won’t be getting a light version of HBO Max. Before HBO Max launches, we doubt Roku will spend the time and resources necessary on a unique app version that always clears the cache.